Integrate WhatsApp Business with 82+ apps and services

Get Media URL

Resolve a WhatsApp media ID (from an inbound image, document, or audio message) into a short-lived download URL.

Mark Message Read

Mark an inbound WhatsApp message as read so the customer sees blue ticks.

Reply To Message

Reply to a specific inbound WhatsApp message so the reply is threaded under it in the customer's chat.

Send List Menu

Send a tappable menu of up to 10 rows grouped into sections. Use to present lens indexes, coatings or any catalogue choice the customer should pick rather than type. Row ids come back to you as choice_id. Row titles must be 24 characters or fewer, descriptions 72 or fewer, and all sections together must contain at most 10 rows.

Send Message

Send a plain-text WhatsApp message to a customer. Only works inside the 24-hour customer service window; outside it use whatsapp_send_template.

Send Reply Buttons

Send a message with up to 3 tappable reply buttons. Use for short either/or choices such as confirming an order. For more than 3 options use whatsapp_send_list. Each button must be shaped exactly {"type":"reply","reply":{"id":"...","title":"..."}} — the id comes back to you as choice_id when the customer taps it, and the title must be 20 characters or fewer.