Support Template
Support Ticket Triager
Auto-triages incoming support tickets: categorizes by topic, assigns priority based on sentiment and keywords, routes to the right team, and tags with relevant labels in Intercom or Zendesk.
This template Auto-triages incoming support tickets: categorizes by topic, assigns priority based on sentiment and keywords, routes to the right team, and tags with relevant labels in Intercom or Zendesk. Clone it to your free Ideople account and deploy in under 10 minutes. Requires intercom.
Requirements
What You Need
Free Ideople account
intercom
Setup
Deploy in 4 Steps
1
Clone
Click the clone button. Sign in or create a free account.
2
Connect
Set up intercom with one-click OAuth.
3
Customize
Adjust prompts, triggers, and settings to match your workflow.
4
Deploy
Hit Run or schedule a trigger. Your agent starts working immediately.
FAQ
Frequently Asked Questions
Click "Clone This Template" and sign in to your free Ideople account. The template will be added to your agents with all configuration pre-set. You can customize it before deploying.
Yes — cloning templates is free on all plans, including the free tier. Running the agent uses credits based on your plan.
Absolutely. After cloning, you have full control over prompts, tools, integrations, triggers, and behavior. The template is a starting point — make it yours.